We connect Baton Rouge homeowners with a local fence installer. We don't do the work — we route your request to one installer who does. To do that, we need a few details from you. This page covers batonrougefencecompany.com and calls to (225) 351-2857: what we collect, why, who sees it, and what you can ask us to do with it. The how it works page describes the referral itself.
Details you give us
On the request form
- Name and phone number
- Email and ZIP code, when you choose to add them
- The kind of job — a new fence, a repair, a gate — and anything you write in the details box
- Which page of the site you were on, and the page or search that sent you there
On a phone call
Our number is a call-tracking line run by CallRail. Calls can be recorded, and a short notice may play when you are connected. A call record can include the number you called from, when you called and for how long, the recording, and how you came to the site.
Details collected as you browse
CallRail places first-party cookies that link a call or form to the way you arrived — a search result or a link, for example. The company that hosts the site also keeps ordinary server logs: IP address, browser type, and which pages were loaded. There are no advertising trackers on this site.
Why we use it
- To pass your request to one local fence installer
- To get back to you about that request by phone or email
- To see which pages and sources bring in requests, so we can improve the site
- To keep the form working and keep spam out
Your details are not used for unrelated marketing.
Who receives it
- The installer we route you to, so they can reach you and set up a visit. After that, you are dealing with them, and their own privacy practices apply.
- The companies that run the site and phone line — Vercel for hosting, and CallRail for call tracking, recording, and form tracking — acting on our behalf.
- Anyone the law requires us to share with, or where needed to protect someone's rights or safety.
We never sell your personal information.
How long it is kept
Request and call details are kept only while they are useful for routing and following up, and for our records, and then deleted. Recordings follow the retention settings of the call-tracking provider.
What you can ask for
- Use whichever you prefer — the phone or the form.
- Ask to see, correct, or delete what we hold about you by writing to info@batonrougefencecompany.com.
- Block or clear cookies in your browser; you can still call.
Once a request has gone to an installer, we cannot delete their copy — ask them directly.
Children
The site is meant for adults arranging work on a property and is not aimed at children under 13. We do not knowingly collect their information.
Keeping it secure
Pages load over HTTPS, and form details travel to our service providers over encrypted connections. No system is perfectly secure, so we cannot guarantee it.
Updates to this policy
When this policy changes, the new version goes up on this page with a new date. The rest of the rules for the site are in the terms of use.
Questions
Write to info@batonrougefencecompany.com or call (225) 351-2857.